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Non-UIECU Transfers FAQ

What is a Non-UIECU Transfer?
Our Non-UIECU Transfer option within our Home Banking system lets you move funds to or from your UIECU checking or money market account to or from accounts you own at other financial institutions.

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Can I transfer to AND from my Non-UIECU Account?
Yes, this feature allows you to transfer money from your account at another institution to UIECU, and from your UIECU account to your account elsewhere as well

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What UIECU accounts can I transfer to/from?
Transfers may be made from UIECU checking accounts and money market accounts. There may also be restrictions at your other financial institution.

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How much does account-to-account transfer service cost?
There is no charge from UIECU for this service. However, additional fees may result if funds are not available for the transfer when transactions are initiated.

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How long does an account-to-account transfer take?
Transfers typically take effect within two business days. When you initiate a transfer the next effective date will be indicated. However, transfers can take up to five business days to get to your designated account.

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What are the transaction deadlines for Non-UIECU Transfers?
The cutoff time for any transfer scheduled or initiated on a particular business day is 4:00 p.m. Central Time. At that time the transaction is sent to the ACH network and can result in funds being transferred as early as the next business day.

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Do Non-UIECU Transfers count against the six transfers limit each month for Money Market accounts?
Yes, each transfer out of a Money Market account counts as one of the six allowable transactions each month.

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How do I create account-to-account transfer ability?
Select Non-UIECU Transfer from the Transfer drop-down menu. Click Setup New Account. The next screen asks you to fill in the routing number (ABA number), account number, account holder name, account type, and an optional nickname for your account at another institution.

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How is connectivity created and verified to my non-UIECU account?
After providing information regarding the transfer account, the account status is set at “Pending.” Within a day or two, a deposit and withdrawal, each for a few pennies, will be made to the account you indicate. When those transactions have been made into the transfer account, the status in I-Branch will change to “Verify.” After identifying those transaction amounts, log onto I-Branch to verify the transactions. Click on the account’s “Verify” status and type in the deposit and withdrawal amounts. After completing this task, your account-to-account transfer changes to “Verified” status and the accounts are then authenticated for transfers.

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How do I create a transfer?
Once your transfer account(s) is established, you can initiate a transfer by choosing “Non-UIECU Transfer” under the “Transfer” tab. In the screen that appears, choose the account from which you want to transfer money and the account to which you want to transfer money. Your account has a daily transfer maximum of $3,000 and a 30-day rolling transfer amount maximum of $30,000. Your transfer cannot exceed either value. You can also choose to receive an email confirmation when the transfer is sent.

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Can I set up a recurring Non-UIECU Transfer?
No, the system does not allow these to be set up as recurring transactions.

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Can I set up a Non-UIECU Transfer to occur at a future date?
Yes, when setting up the transaction you are allowed to select a future transaction date. This will be shown as a pending transaction.

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What happens if there are not sufficient funds in my UIECU account when a Non-UIECU Transfer is scheduled to occur?
If funds are not available the transaction will not be processed. Courtesy Pay and Overdraft Transfer options do not kick in to cover these transactions.

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How safe is an account-to-account transfer?
The transfer is safe. The transfer utilizes the ACH (Automated Clearing House) network to settle funds between two institutions. The ACH network is one of the largest settlement systems in the world.

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Why is my account suspended?
There may be several reasons your account has been suspended by the ACH network. Contact your financial institution to determine the specific reason.

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Why is this transfer suspended?
A transfer may be returned for several reasons:

• Invalid Account
The account number does not exist at the other financial
institution.

• Closed Account
The account number at the other financial institution was suspended
or closed.

• NSF
The account at the other financial institution did not have
sufficient funds for the transfer.

• Stop Pay
The transfer was stopped.

• Funds not Available

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Can I execute a Non-UIECU Transfer using the Mobile interface?
No, Non-UIECU Transfer is only enabled within the desktop version of I-Branch.

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